At Educourse, we strive to provide high-quality medical ebooks and online courses that meet your educational needs. We understand that sometimes things don’t work out, and we want to ensure a fair and transparent refund process.
Ebooks:
Eligibility:
Refunds for ebooks are available within [3-7] days of the original purchase date.
Refunds will be granted in cases where the ebook file is defective, corrupted, or does not match the product description.
Due to the nature of digital downloads, refunds may not be granted for reasons of personal dissatisfaction after the ebook has been downloaded and accessed.
Process:
To request a refund for an ebook, please contact our customer support team at Contact@educourse.online with your order number and a detailed explanation of the issue.
We will review your request and, if approved, process the refund to your original payment method within [3-6] business days.
Online Courses:
Eligibility:
We offer a [30]-day satisfaction guarantee for our online courses.
If you are not satisfied with the course content within [30] days of your enrollment date, you may request a full refund.
Refunds may not be granted for course completion certificates or for course materials that have been downloaded or accessed excessively.
Refunds may not be granted if the course has been completed.
Process:
To request a refund for an online course, please contact our customer support team at Contact@educourse.online with your order number and a detailed explanation of your reason for requesting a refund.
We will review your request and, if approved, process the refund to your original payment method within [3-6] business days.
General Provisions:
All refund requests are subject to review and approval by EDUCOURSE LLC .
We reserve the right to refuse refunds in cases of suspected fraud or abuse.
Refunds will be issued to the original payment method used for the purchase.
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page.
