At educourse , we specialize in delivering high-quality digital medical education resources. This policy outlines how we deliver our ebooks and online courses to our valued customers.
Ebooks:
Delivery Method:
Ebooks are delivered electronically via instant download.
Upon successful purchase, customers will receive a confirmation email containing a download link.
In some cases, the download link will also be available on the order confirmation page.
Delivery Time:
Ebooks are typically available for download immediately after payment confirmation.
In rare cases, there might be slight delays due to technical issues. If this occurs, we will notify the customer promptly.
Access:
Customers are responsible for ensuring they have the necessary software to open and view the ebook files (e.g., PDF reader).
Online Courses:
Delivery Method:
Online courses are delivered via our online learning platform.
Upon successful enrollment, customers will receive a confirmation email with login credentials and instructions on how to access the course.
Course access may also be granted directly through the customer’s account on our website.
Delivery Time:
Course access is typically granted immediately after payment confirmation.
If there are any delays in granting access, we will notify the customer promptly.
Access:
Customers are responsible for ensuring they have a stable internet connection and compatible devices to access the online course materials.
General Provisions:
We strive to provide seamless and timely delivery of our digital products.
Customers are responsible for providing accurate email addresses during the purchase process.
We are not responsible for delivery issues caused by incorrect email addresses or technical difficulties on the customer’s end.
If customers experience any delivery issues, they should contact our customer support team at contact@educourse.online for assistance.